- Kentwood (Metropolitan Hardwood Floors) has its Canadian HQ on Annacis Island in Delta, BC. Mercier makes its floors in Quebec.
- Kentwood finish warranties run 25 / 30 / 50 years by collection. Mercier's are 35 (liv) / 50 (livUP).
- Kentwood asks for 30–50% humidity and 15–26°C at all times. That's a tight window in a BC winter.
- Kentwood's finish warranties don't apply to its oil-finished floors.
Side by side
| Kentwood | Mercier | |
|---|---|---|
| Base | Delta, BC (Canada); Kent, WA (US) | Montmagny and Drummondville, Quebec |
| Finish warranty | Abode 25 yrs, Kentwood Collection 30 yrs, Couture 50 yrs | liv 35 yrs, livUP 50 yrs |
| Structural | Manufacturing warranty (defects above 5%) | Lifetime, if humidity is kept in range |
| Humidity | 30–50% RH, 15–26°C | 30–65% (≤6½" engineered); 35–55% (wider and solid) |
| Oil finishes | Finish warranty doesn't apply | Uses oil-and-polymer hybrid finishes |
| Steam mops | Void the warranty | Use Mercier cleaners |
Note: Kentwood's 2026 care guide says 30 years for the Kentwood Collection, while its website collection page still said 35 when we checked. Go by the document you're given at purchase.
What it means for your house
- Either way, run a humidifier in winter and keep a hygrometer around. Kentwood's 30–50% is the stricter range.
- Love the oiled European look? Know that Kentwood's oil-finished floors don't carry the finish warranty. Oil floors are maintained, not warrantied.
- Both exclude pet scratches and humidity damage.
Sources: Kentwood page · Mercier page.
Common questions
Where is Kentwood flooring from?
Kentwood is made by Metropolitan Hardwood Floors, with its Canadian headquarters on Annacis Island in Delta, BC, and US headquarters in Kent, Washington.
What humidity does Kentwood require?
Kentwood's 2026 care and warranty guide requires 30–50% relative humidity and 15–26°C (60–80°F) at all times. Problems from conditions outside that range aren't covered.
Does Kentwood's warranty cover oil-finished floors?
No. Kentwood's guide says its finish warranties don't apply to Natural Oil or UV-Cured Oil products.
Who's writing this: Rose and Thorn Flooring is a flooring company in Surrey, BC. We install floors for a living, so yes, we'd love to do yours. But nobody pays us to say nice things about a product, and we don't earn commission from any brand. If something here is wrong or out of date, text us at 604-716-4160 and we'll fix it.