- Company: Canadian. Founded 1988 in Toronto by Fernando Luz and Anibal Claudino; head office 1900 Derry Rd E, Mississauga ON. Describes itself as a 'virtual manufacturer' (sources product from partners).
- Finish warranty: Everest XP: lifetime limited residential (wear included). SuperSolid: 25 years residential (2017 doc).
- Structural warranty: Lifetime (Everest XP and SuperSolid).
- Residential warranty: Smart Vinyl (EverWood, EverTile, RigidWood, RigidTile, UltraWood Premier/Elite): Lifetime limited, transferable, non-pro-rata (rev. 4 Mar 2025). Quick-Step and TORLYS Smart Floors laminate (excluding Lexington W and Grand): Lifetime limited, transferable, non-pro-rata (as of 1 Sep 2021).
- Commercial warranty: Separate commercial warranties exist (Smart Vinyl commercial PDF; a TORLYS laminate commercial warranty of 15 years was reported in a search summary but the PDF was not read).
- Sold locally at: 3 stores we found online (see below)
TORLYS product lines
| Line | What we found |
|---|---|
| Everest XP (Designer, Designer Plus, Elite, Premier, Twist) | Specs not published where we could check. |
| SuperSolid Hardwood | 25 yr residential / 5 yr light commercial wear-through; lifetime structural (2017 document) |
| Everest Premier (2019 brochure) | 25 yr wear, lifetime structural & joint integrity residential; 5 yr light commercial |
| EverWood Premier rigid/'Smart Core' vinyl plank | 8.3 mm (5/16 in) nominal; 0.5 mm (20 mil) wear layer with TORLYS Maxx finish; CorkPlus BLUE underlay built in (with Microban); marketed '100% waterproof, backed by TORLYS' exclusive flood warranty'. Core called 'enhanced Smart Core'; SPC vs WPC not stated. |
| EverTile, RigidWood, RigidTile, UltraWood Premier/Elite, EverWood Twist vinyl | Specs not published where we could check. |
| RigidWood Firm Elite / EverWood Designer Plus vinyl | Official 2025 brochures exist (5/32 in x 7 in x 58-3/4 in nominal for Firm Elite; 5/16 in x 9 in x 72 in for Designer Plus); wear layer not read. |
| TORLYS Smart Floors Laminate (incl. Lexington W, Grand) laminate | Specs not published where we could check. |
| Marquee laminate / Marquee vinyl (Olympic 2/3/5) value lines | Warranty page lists reduced coverage: laminate wear/stain/fade only; vinyl wear/waterproof/stain only. |
The warranty fine print, in plain words
This is what TORLYS's warranty documents say that most people never read. It decides whether a claim gets paid.
- SuperSolid: wear must be readily visible and cover at least 10% of installed floor; gloss reduction not wear.
- Everest XP warranty described as transferable and non-pro-rata (search summary of Torlys PDF; PDF itself returned 404 when fetched).
- Commercial Everest XP: replacement material supplied one time during warranty life.
- You must register at torlys.com within 90 days of purchase to keep the non-pro-rata and transferable features; otherwise you need proof of purchase.
- Vinyl 'waterproof' = the plank won't lose structural integrity from water. Separate Flood Warranty: one non-transferable flood claim per household, floating installs only.
- Still excluded: water or moisture trapped under the floor, hydrostatic pressure, plumbing leaks/overflowing sinks that get underneath, contaminated water.
- Laminate 'surface waterproof': no time limit for standing water ON the surface (incl. kitchens/baths) if their specific install instructions are followed; excludes moisture saturation, plumbing, storm and flood damage.
- Must be installed per TORLYS instructions, using TORLYS-recommended underlay where required; install failures are the installer's responsibility.
- Excessive heat, wetness or dryness excluded; they recommend keeping indoor humidity 30-60% year-round. Vinyl: not for homes outside -30C to 50C; crawl spaces need a continuous vapour barrier.
- Wear claim needs visible wear-through of at least 0.5 sq in; gloss loss is not wear. Gaps up to 0.2 mm are not a defect.
- Labour covered only if professionally installed. TORLYS repairs/replaces a floor only once during the warranty.
What we'd check before buying TORLYS
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Ask for the AC rating (AC4 for pets and busy homes) and how many hours of standing water it's rated for.
- Check which rooms the warranty allows. Many exclude full bathrooms.
- Laminate vs vinyl, honestly.
- Ask for the wear layer in mil: 20+ for kids, dogs and rentals. Specs explained.
- "Waterproof" covers the plank, not your subfloor. The truth about waterproof.
- Check the heat and sunlight section if the room has big south or west windows.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Canadian notes
Sold through BC dealers (e.g. Word of Mouth Floors). Several older Torlys PDF links now 404; confirm current warranty at torlys.com.
Where to buy TORLYS near Surrey, Langley and White Rock
These local stores list it on their own websites (or the brand's dealer pages). Stock changes, so call before you drive.
- Nufloors Langley, Langley · website ↗
- Nufloors Maple Ridge (formerly JR Floor & Window Coverings), Maple Ridge · website ↗
- Cambridge Floors, Langley · website ↗
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the TORLYS warranty?
Finish: Everest XP: lifetime limited residential (wear included). SuperSolid: 25 years residential (2017 doc).; Structural: Lifetime (Everest XP and SuperSolid).; Residential: Smart Vinyl (EverWood, EverTile, RigidWood, RigidTile, UltraWood Premier/Elite): Lifetime limited, transferable, non-pro-rata (rev. 4 Mar 2025). Quick-Step and TORLYS Smart Floors laminate (excluding Lexington W and Grand): Lifetime limited, transferable, non-pro-rata (as of 1 Sep 2021).; Commercial: Separate commercial warranties exist (Smart Vinyl commercial PDF; a TORLYS laminate commercial warranty of 15 years was reported in a search summary but the PDF was not read).
What does the TORLYS warranty not cover?
SuperSolid: wear must be readily visible and cover at least 10% of installed floor; gloss reduction not wear. Everest XP warranty described as transferable and non-pro-rata (search summary of Torlys PDF; PDF itself returned 404 when fetched). Commercial Everest XP: replacement material supplied one time during warranty life. You must register at torlys.com within 90 days of purchase to keep the non-pro-rata and transferable features; otherwise you need proof of purchase.
Where is TORLYS flooring made?
Canadian. Founded 1988 in Toronto by Fernando Luz and Anibal Claudino; head office 1900 Derry Rd E, Mississauga ON. Describes itself as a 'virtual manufacturer' (sources product from partners).
Where can I buy TORLYS flooring near Surrey or Langley?
Stores whose own websites list it include: Nufloors Langley (Langley), Nufloors Maple Ridge (formerly JR Floor & Window Coverings) (Maple Ridge), Cambridge Floors (Langley). Call ahead to check what is in stock.
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://torlys.com/everestxp/static/pdf/TORLYS_Everest_XP-Residential_Lifetime_Warranty.pdf
- https://commercial.torlys.com/wp-content/uploads/sites/3/2019/03/SUPERSOLID-Hardwood_25-Year-Residential-5-Year-Light-Commercial-Warranty_EN_3May2017.pdf
- https://commercial.torlys.com/wp-content/uploads/sites/3/2019/03/Hardwood_Everest_Premier_EN.pdf
- https://thefloorbox.ca/products/93e21b9e-5396-11f0-a8c8-f6968cef729a
- https://torlys.com/about/
- https://torlys.com/warranty
- https://torlys.com/collection/everwood-premier/
- https://torlys.com/wp-content/uploads/2025/09/SMART-Vinyl-by-TORLYS-Residential-Warranty-0325.pdf
- https://torlys.com/wp-content/uploads/2025/09/TORLYS-Residential-Warranty_Laminate-Waterproof.pdf
- https://torlys.com/wp-content/uploads/2025/09/TORLYS-Smart-Floors-RigidWood-Firm-Elite-Product-Brochure-EN.pdf
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by TORLYS or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.